Glued hair precipitates lawsuit talk, problem of liability exposure when products are misused

Trevor Noah and Dulcé Sloan had some fun on The Daily Show this week with TikToker Tessica Brown, who is considering suit against Gorilla Glue after using it on her hair sent her to the hospital.

I have some Gorilla Glue right on my desk.  I love the stuff, except how it hardens in the bottle before I can use it all, an apparently intractable malady of super glues.  I got out my reading glasses, and the tiny print on mine says:

WARNING: BONDS SKIN INSTANTLY.  EYE AND SKIN IRRITANT.  MAY PRODUCE ALLERGIC REACTION BY SKIN CONTACT.  Do not swallow.  Do not get in eyes.  Do not get on skin or clothing.  Do not breathe in fumes.  KEEP OUT OF REACH OF CHILDREN.  Wear safety glasses and chemical resistant gloves.  Contains ethyl cyanoacrylate.  FIRST AID TREATMENT: If swallowed, call a Poison Control Center or doctor immediately.  Eyelid bonding: see a doctor.  Skin binding: soak skin in water and call a Poison Control Center.  Do not force apart. For medical emergencies only, call 800-....

 Image by RJ Peltz-Steele CC BY-SA 4.0
with no claim to underlying content

No mention of hair, so I guess the warning label will have to be longer now.  The hair incident prompted a Twitter response from Gorilla Glue, lamenting the misuse and wishing Brown well.

Whether and when to acknowledge an unapproved use of a product always has been an intriguing problem in the practice of product liability defense.  Foreseeability is a key part of the product liability test in many states, so a maker with actual knowledge of an off-label use is sometimes wrangled into having to warn against the absurd.  That leads to some funny results, as evidenced by the label collection that my friend Prof. Andrew McClurg has maintained since before the internet was a thing, now a feature on his legal humor website.

In the analog days, a sharply worded letter might have been an adequate response to the customer who wrote in with helpful intention to suggest how effective oven cleaner might be for mole removal.  Woe be to the product maker whose goods turned up in a book such as Uncommon Uses for Common Household Products, which taught people how to MacGyver products to exceed their design intentions.  (And there's a small but fascinating sub-genre of publisher-defense cases at the intersection of product liability and First Amendment law.)  At that point, it was time to update the warning label, if not issue an affirmative press release, because it would no longer be plausible to argue lack of foreseeability to a jury.  The anticipatory defense would have to shift focus to other theories, such as unavoidable dangerousness and consumer responsibility.

The democratization of mass communication through the internet and social media has accelerated the timeline.  So now we see quick responses to individual incidents, such as Gorilla Glue's on Twitter.

The instant case is not firmly in the genre of unintended uses, because Brown intended at least to use the glue for its adhesive property.  Still, I'll go out on a reasonably secure limb and say that any lawsuit arising from the instant incident, at least upon the facts as reported so far, would be frivolous.  More likely, the TikToker in question has accomplished her mission by being the talk of the electronic town.

UPDATE, Feb. 13, 2021: Princess Weekes at The Mary Sue cautions us not to be manipulated by defense tort reformers into too readily siding against Brown, like in the Hot Coffee case.  I don't think I've been so co-opted, but such an admonition is always well advised.

Law profs advise on law jobs

Just out from my friend, colleague, and fellow torts prof Andrew McClurg and co-authors, legal writing prof Christine Coughlin and torts prof Nancy Levit: Law Jobs: The Complete Career Guide.  Here is the publisher's description:

Choosing a legal career that fits a student’s personality, skillset, and aspirations is the most important and difficult decision a law student faces, yet only a small number of law schools incorporate career-planning into their curriculums. Law Jobs: The Complete Guide seeks to fill the gap. Written by three award-winning professors, Law Jobs is a comprehensive, reader-friendly guide to every type of legal career. Packed with authoritative research and featuring comments from more than 150 lawyers who do the jobs, Law Jobs offers in-depth exploration of each career option, including general background, pros and cons, day in the life descriptions, job availability, compensation, prospects for advancement, diversity, and how students can best position themselves for opportunities in the field. Covered jobs include:

• Large and Medium-Sized Law Firms
• Small Firms and Solo Practitioners
• In-House and Other Corporate Counsel
• Government Agency Lawyers
• Non-Governmental Public Interest Law
• Prosecutors and Public Defenders
• Private Criminal Defense
• JD Advantage Jobs
• Contract (Freelance) Lawyering
• Judges, Mediators, and Arbitrators
• Judicial Law Clerks
• Legal Academic Jobs

Other chapters address lawyer happiness, the rapidly changing face of the legal profession due to technology and other forces, the division between litigation and transactional law, and the top-50 legal specialty areas.

Together, the authors have received more than thirty awards for teaching and research, and have written extensively about law students and lawyers in books such as 1L of a Ride (McClurg), A Lawyer Writes (Coughlin), and The Happy Lawyer (Levit).

Money can't redeem life, but don't think it doesn't help tort survivors

When my 1L Torts class studies wrongful death, I take the occasion to challenge the notion that money, based on quantified loss, is necessarily the best way to effect a liability award (cf. Prof. Andrew McClurg's gut-wrenching and classic Dead Sorrow).  Matthew R. Stevens, '21, posted the following on the class discussion board, and I think it makes a worthwhile complementary observation about tort awards in our age of debt and financial fragility.  Reprinted with permission.

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Some Thoughts on Wrongful Death Damages

by Matthew Stevens – Friday, January 25, 2019

Professor Peltz-Steele discussed the idea of money damages in wrongful death actions, and their ability to make up for what was lost. He challenged whether they really made that pain any better, and whether a $1,000,000 award helps any more than a $500,000 award. I just wanted to share my thoughts on a possible argument that the monetary damages could help make up for what is lost.

The loss of a family member is surely nothing short of a nightmare. The impending depression, stress, and various other negative emotions can impact someone’s life in irrepressible ways. No earthly remedy could ever truly provide perfect relief for such a loss. I think it could be argued, however, that money is well suited to lessen the impact of the loss.

According to a Case Western study [reported here by CNBC], increased income can actually cause a “reduction in negative emotions” (CNBC, para. 6). Furthermore, the study also found that higher incomes could “reduce the incidence of serious mental illness” (CNBC, para. 6). It is important to note that the study is dealing with annual incomes, and not large lump sums of cash. The study also notes that the increase in happiness shows diminished returns as you reach upwards of $160,000 a year (CNBC, fig. 2). I think this can be reconciled by looking at the damages award as a lump-sum salary. For example, if a father at the age of 40 received a wrongful death damages award of $1,000,000, you could divide that award by the remainder years before retirement (25) to create a net increase in annual income of $40,000. That increased “income” could statistically reduce his negative emotions, and reduce the chances of serious mental illness. An award of $500,000 would surely help, but over time it would not have as big of an effect, only creating an extra $20,000 in annual income. This of course is not a fix-all, but it is certainly a start to fix the unfixable.

Moreover, on the other side of the coin, issues with money statistically causes large amounts of stress. An APA survey in 2014 found that “72 percent of Americans reported feeling stressed about money at least some of the time during the past month” (APA, para. 3). Furthermore, 22% experienced “extreme stress” over money in the past month (APA, para. 3). The study goes even further to explain the types of issues stressing over money creates, including avoiding medical care, and being a major conflict in relationships (APA, para. 5). So then perhaps the increased monetary awards for wrongful death actions could effectively reduce stress in the claimant’s life. With a large influx of cash, it is arguable that a lot of money-induced stress would be taken out of the picture and increasing the claimant’s quality of life.

This of course was a quick look into the idea of monetary damages and their possible ability to remedy the loss of a loved one. I would like to reiterate that I don’t believe money can ever replace the loss of a loved one, but I’m simply saying there is an argument that money helps reduce the net loss of quality of life for the claimant. It does appear that the theory holds some weight, but with its issues: one major issue being the diminishing returns on happiness when income reaches a certain threshold. Perhaps this could be integrated into the analysis more, but I wanted to keep a small scope for the analysis.